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Hello, sign in Account & Lists ▾

New to wholesale? Apply here.

Your Account

  • Account
  • Orders
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Wholesale

  • Orders
  • Accounts
  • Applications
  • Invite
  • Certificates
  • Resale lookup

Retail

  • Retail settings
  • Returns
  • Shipping labels
  • Promos
  • Sales tax

Catalog & Ops

  • Prices
  • Print list
  • Ship from

Tools

  • Desk
  • Connect your AI assistant
  • Assistant activity
Retail

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Retail

Shop orders are CR-. Shipping is the calculated rate unless a flat rate is set. A free-shipping threshold of 0 is off. NJ addresses pay 6.625% on items and shipping.

Shipping

Buy now button

Shows Buy now next to Add to cart. A/B shows it to half of browsers (each browser keeps its side) and sends the variant to analytics as buy_now_variant. Retail only; wholesale never has Buy now.

Returns and problem reports (RMA)

Buyers request these from their order page within 30 days. Approve or deny with a note (the buyer is emailed), buy a prepaid return label, then refund in full or in part. Refunds go back through Stripe with the matching NJ sales tax.

Shipping labels

Off: the label is bought automatically when an order is paid. On: use Buy label below; it buys at the rate the buyer picked and sends the shipped email.

Promo codes and cart reminders

Promo codes are online retail only (never wholesale; market deals like buy-3-get-1 Magnet Pals stay at the market). Off hides the code box at checkout. A cart reminder is one email to a signed-in shopper whose cart has sat idle this many hours with no order; 0 is off.

Promos

Only codes created here work at checkout. Any other Stripe promotion code is refused. Disable turns the code off here and in Stripe.

New code

Abandoned carts

State tax registrations

NJ is fixed at 6.625% on items and shipping. Other states are taxed at checkout only after a rate and effective date are recorded here.

Record a registration

NJ sales tax (ST-50)

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